Insights

Discover the stories behind innovation. Explore our blog to immerse yourself in the world of the latest technological trends, expert tips, and inspiring experiences.

From Cost Center to Competitive Advantage: Discover the New ROI of Customer Service
From Cost Center to Competitive Advantage: Discover the New ROI of Customer Service

Insight

09 September 2025

From Cost Center to Competitive Advantage: Discover the New ROI of Customer Service

The great Customer Service dilemma For years, talking about customer service meant talking about an unavoidable expense. An operational area whose goal was to put out fires, answer calls, and handl...
All about the new Jira Product Discovery and Jira Plans integration for managing ideas
All about the new Jira Product Discovery and Jira Plans integration for managing ideas

Tech Insight

08 September 2025

All about the new Jira Product Discovery and Jira Plans integration for managing ideas

Integration between Jira Product Discovery and Jira Plans Last year was undoubtedly the year of updates and improvements for Jira Product Discovery, one of the fastest-growing apps in the Atlassian...
Sandbox: an environment where you can experiment and test changes before deploying them to production
Sandbox: an environment where you can experiment and test changes before deploying them to production

Insight

01 September 2025

Sandbox: an environment where you can experiment and test changes before deploying them to production

Discover what it is, its advantages, and how to create one ⬇️ What is a "Sandbox"? In Atlassian Cloud, a "Sandbox" refers to a development and/or testing environment that is isol...
5 tips to minimize the impact of the Atlassian Cloud price update
5 tips to minimize the impact of the Atlassian Cloud price update

Tech Insight

21 August 2025

5 tips to minimize the impact of the Atlassian Cloud price update

Want to minimize the impact of the price modification in Atlassian Cloud? In today's post, we bring you some tips that will help you minimize the impact of the price change in Cloud, announced yes...
The keys to a successful large-scale migration to Jira Cloud with Elements Connect: the case of a European electricity company
The keys to a successful large-scale migration to Jira Cloud with Elements Connect: the case of a European electricity company

18 August 2025

The keys to a successful large-scale migration to Jira Cloud with Elements Connect: the case of a European electricity company

A unified data strategy and Elements Connect: the keys to managing the complexity of migrating 800+ projects and 5,000+ users The challenge Migrating from Jira Server to Cloud is no small task—espe...
Our First Tech Happy Hour in Pittsburgh!
Our First Tech Happy Hour in Pittsburgh!

Event

12 August 2025

Our First Tech Happy Hour in Pittsburgh!

Last Wednesday, Sngular hosted our first happy hour event for the Pittsburgh tech community. Of course you expect us to say we had a good time–but truly, we had a blast! About 40 local techies gath...
Atlassian and Google Cloud: The alliance that multiplies the value of our technological ecosystem
Atlassian and Google Cloud: The alliance that multiplies the value of our technological ecosystem

Tech Insight

11 August 2025

Atlassian and Google Cloud: The alliance that multiplies the value of our technological ecosystem

A Partnership that redefines the future of collaboration and AI It’s official! Atlassian and Google Cloud have joined forces to bring AI-powered productivity to millions of users around the globe....
Our commitment to sustainability, recognized by EcoVadis
Our commitment to sustainability, recognized by EcoVadis

Corporate news

06 August 2025

Our commitment to sustainability, recognized by EcoVadis

Towards a sustainable future: We receive the “Committed” distinction from EcoVadis EcoVadis, the world’s most recognized business sustainability rating platform, has evaluated our sustainability pe...
Atlassian Playbooks: Automate, guide, and accelerate incident resolution
Atlassian Playbooks: Automate, guide, and accelerate incident resolution

Insight

04 August 2025

Atlassian Playbooks: Automate, guide, and accelerate incident resolution

Atlassian has implemented the Playbook feature with the aim of optimizing agents’ work by automating tasks and providing detailed instructions. This tool helps reduce handling time and increase eff...