Insights

Discover the stories behind innovation. Explore our blog to immerse yourself in the world of the latest technological trends, expert tips, and inspiring experiences.

Atlassian Team '25 Europe: all the news

14 October 2025

Atlassian Team '25 Europe: all the news

Last week, Atlassian Team’25, the European edition of Atlassian's annual event, took place in Barcelona. It was the stage for all the latest news from the ecosystem: new applications, beta features...

Shai‑Hulud: The massive attack on npm that is shaking up the software supply chain

08 October 2025

Shai‑Hulud: The massive attack on npm that is shaking up the software supply chain

Introduction In the world of frontend (and backend too), we are used to typing npm install without thinking twice. We add dependencies, copy commands from Stack Overflow, GitHub, or ChatGPT, and bl...

Sngular PGH nominated for 2025 PTC Tech 50!

08 October 2025

Sngular PGH nominated for 2025 PTC Tech 50!

We are excited to announce that this year we are finalists of the 29th Annual Tech 50 Awards organized by Pittsburgh Technology Council. We are so honored to be nominated as one of the best Solutio...

10 extraordinary years

08 October 2025

10 extraordinary years

The unconventional, delivered: a chronicle of our first 10 years On this day 10 years ago, Sngular was introduced to the world as a brand at an event that marked the beginning of everything. A deca...

How to do agile estimations in Jira: faster and without planning poker meetings

06 October 2025

How to do agile estimations in Jira: faster and without planning poker meetings

Planning Poker Meetings are a time drai. A typical planning poker meeting lasts 2 to 4 hours. For a team of eight people, that’s at least 16 hours of collective time spent in a single meeting. Eve...

Why Speak to LLMs in English? The Technical Reality Behind AI's Most Repeated Advice

29 September 2025

Why Speak to LLMs in English? The Technical Reality Behind AI's Most Repeated Advice

The Advice We've All Heard "If you want better results, speak to it in English." This is the unofficial advice circulating in every AI forum, every ChatGPT tutorial, and every conversati...

Knowledge Base: A new capability to connect external knowledge sources to JSM

29 September 2025

Knowledge Base: A new capability to connect external knowledge sources to JSM

By now, you're likely familiar with Confluence and how Atlassian has invested a great deal of effort into making it the best possible knowledge base. It's versatile for content creation, simple to...

Atlassian Customer Service Management: A Look into the future of Customer Service

22 September 2025

Atlassian Customer Service Management: A Look into the future of Customer Service

In a context where customer experience defines business success, Atlassian introduces an innovative solution: Customer Service Management (CSM), designed to offer faster, more efficient, and perso...

Process Monitoring for Jira: the mirror that shows what your processes really look like

17 September 2025

Process Monitoring for Jira: the mirror that shows what your processes really look like

Process Monitoring for Jira: the mirror that shows what your processes really look like Imagine discovering that over 63% of your support tickets require more than two handovers before resolution,...