It means transferring all the procedures, created over decades to be sorted out in person, to an online environment. Leaving these processes in the hands of citizens poses a huge challenge in terms of usability and user experience.
Targets for the public sector in the digital age
Digital technologies can bring massive benefits to the realm of public administration. They can help boost efficiency, improve management and help public officials provide better and more convenient services to citizens.
We intervewiewed Carlos Alonso Peña
Carlos Alonso Peña, Head of the Information Technology Department at the Spanish Executive Resolution Authority (FROB).
Interview with Silvia Mazzoli
We spoke with Silvia Mazzoli, about entrepreneurship, innovation and the digital transformation of the public sector.
Interview Felipe Bravo
Felipe Bravo, University of Valladolid, gives us his insider view on how Spain’s public sector is tackling digital transformation
Creating an app to enhance public transport… during a pandemic
What happens when you begin building an app for alternative public transportation routes and a pandemic hits? Quickly pivot to developing a solution that combats the spread of disease.
PROMEDIO: optimization of public services
SNGULAR proposed a solution based on white-label devices with generic features and a large capacity for expansion or development.